How We Protect Your Privacy
Privacy Policy
Introduction
Welcome to Blenco Supermarket. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you visit our store, use our website, or engage with our services.
Information We Collect
Personal Information
When you interact with Blenco Supermarket, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Physical address
- Date of birth
- Purchase history
Non-Personal Information
We also collect non-personal information that does not directly identify you. This includes:
- Browser type and version
- Device type
- Operating system
- IP address
- Pages visited on our website
- Time and date of visits
- Referring site details
How We Collect Information
We collect information through various means, including:
- When you create an account on our website
- When you make a purchase in-store or online
- When you subscribe to our newsletter
- When you participate in our surveys, promotions, or contests
- Through automated technologies like cookies and web beacons
How We Use Your Information
We use your information to:
- Process transactions and deliver products
- Provide customer support and respond to inquiries
- Improve our products, services, and website
- Send promotional communications, subject to your preferences
- Personalize your shopping experience
- Detect and prevent fraud
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
- With service providers who assist us in our business operations (e.g., delivery services)
- With our affiliates and subsidiaries
- When required by law or to protect our rights
- In connection with a merger, acquisition, or sale of all or part of our business
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. Despite these measures, we cannot guarantee the absolute security of your data.
Your Choices and Rights
You have certain rights regarding your personal information, including:
- Accessing the personal information we hold about you
- Requesting corrections to your personal information
- Opting out of marketing communications
- Deleting your account and personal information
Account Deletion
If you wish to delete your account, you must contact the admin for assistance. To request account deletion, please send an email to blencoenquiries@gmail.com with the subject line "Account Deletion Request" and include your registered name and contact details for verification. Once your request is received, our team will process it within 7-10 business days. Please note that certain information may be retained for legal, security, or business purposes as required by applicable laws..
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Blenco Supermarket does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Blenco Supermarket
Lekki - Epe Express Way, Ilasan B/S, Lekki, Lagosblencoenquiries@gmail.com
+2348056546998
This Privacy Policy is effective as of 30th of July, 2022.